Given the current situation and the necessity to take preventive measures for Corona virus (Covid-19) in the Kingdom of Saudi Arabia, which was classified by the World Health Organization as an international epidemic on March 11, 2020. And based on the circular issued by SAMA issued on 20/07/1441 H – 16/03/2020 related to activating remote work setup, and in accordance with the business continuity plan approved by Saudi Enaya Cooperative Insurance Co. to ensure the provision of the best services to its valued customers, a set of measures has been taken as follows:
– All Saudi Enaya departments will maintain its operation to provide value to customers from a remote work setup. Our Sales, Authorizations, Customer Care, Account Relations, Broker Relations and memberships remain reachable the same way.
– A dedicated team of customer care has been added to answer all inquiries related to Corona virus through the toll-free number 8003010030
– Awareness SMS messages about Corona virus and ways to protections has been sent for high risk members e.g. overage members and those who suffer from chronic or immunodeficiency diseases.
– Saudi Enaya readiness to deal Corona virus cases according to CCHI regulations and rules. We would like to assure you that Saudi Enaya works with all its technical and human capabilities to support the kingdom to overcome the current stage and provide the necessary guidance 24\7 with confidence and safety, May Allah bless you all.